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Find quick answers to your questions below...
Hybrid Scooter Faq
• Do I need special oil or gas for my new hybrid scooter?
• Do I need to plug in my new hybrid scooter before I ride the first time?
• How do I prepare my new hybrid-bike for winter?
• How long will the hybrid scooter go in electric only mode?
• What is the difference between the two kickstands?
• Will my new scooter need assembly?
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• I received the wrong color scooter.
• When will my order ship?
Pricing and Billing
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Additional Support
• How do I contact you?